Clear answers about our services.
What managers and technology leaders ask most before starting a project.
Do you build custom software or adapt existing platforms?
Both. When requirements are entirely unique we build custom software from scratch (web, mobile and backend). When a company needs a mature, all-in-one ERP, we implement and customize Odoo to shorten time to launch and reduce cost.
How does e-CF electronic invoicing work with Odoo?
We built a native Odoo module that connects to the DGII. When you validate an invoice in Odoo, it generates the standard-compliant XML, signs it with your digital certificate, requests e-NCF approval and produces the PDF with the required QR code.
Do you offer support and maintenance after delivery?
Yes. Every project includes a technical warranty period, and we offer ongoing support plans, server monitoring, automated backups and continued feature development.
Can you integrate Odoo or custom software with our current systems?
Yes. We build secure APIs and integrations to connect legacy databases, bank portals, e-commerce platforms, payment gateways and messaging such as WhatsApp Business.
Do you work with companies across the whole country?
Yes. We are based in Santo Domingo but provide consulting, development and remote or on-site implementation across the Dominican Republic and internationally.
How long does an Odoo implementation or custom build take?
It depends on scope. A standard Odoo implementation with core modules and e-CF usually takes 4 to 8 weeks; custom projects are planned in 2–4 week sprints after a diagnostic phase.
Which Odoo versions do you support?
Our current modules are built for Odoo 19. If you use another version, ask us: we assess migration or adaptation.
Do you train my team?
Yes. We train your team before and after go-live, and provide follow-up technical support.
How is a project priced?
After a diagnostic of your processes and goals we prepare a proposal with scope, timing and costs. We do not quote blindly.
Can I issue e-CF if I do not use Odoo yet?
Our module runs on Odoo. If you do not use it yet, we can implement it together with e-invoicing.
Do you work with WhatsApp Business?
Yes. We integrate Odoo with the WhatsApp Business API to send invoices, quotes and authorized reminders.
How do you protect my company's information?
We use encryption in transit (HTTPS/TLS), access limited to authorized staff and backups. Details are in our privacy policy.
Do you serve customers in English?
Yes. This site and our service are available in Spanish and English.
What do I need to get started?
Write to us through the form or WhatsApp and tell us what you want to solve. A specialist will contact you to schedule the diagnostic.
How long does custom development take?
It depends on scope. After an initial diagnostic it is planned in 2 to 4 week sprints, with partial deliveries you can try.
How long does an Odoo implementation take?
A standard implementation with core modules and e-CF usually takes 4 to 8 weeks, depending on scope.
Do I need a digital certificate?
Yes. The e-CF is signed with the company digital certificate. We guide you through setting it up in the module.
Do you work with AWS and Azure?
Yes, we design and run architectures on AWS and Azure, as well as dedicated servers.
Which processes can be automated?
Repetitive administrative and financial ones: reconciliations, collections, syncing between CRM, banks and accounting, among others.
Which formats does it generate?
The text files for formats 606 (purchases), 607 (sales), 608 (cancelled) and 609 (payments abroad).
Does it work offline?
Yes. It can run offline and syncs sales automatically when the network is back.
What can be sent through WhatsApp from Odoo?
E-invoices, PDF quotes, order notifications and authorized payment reminders.
Can I edit the content myself?
Yes. We deliver an admin panel to manage pages, articles, images and contact details.
Do you build for iOS and Android?
Yes, with cross-platform development (React Native) for both systems.
What systems can you integrate?
Banks, e-commerce, payment gateways, messaging such as WhatsApp Business and legacy databases.
Do you design before developing?
Yes. Screens are designed and validated first; this avoids rebuilding later.
What does the help desk include?
Ticket logging and tracking, per-customer history, notifications and service reports.
Do you install certified structured cabling?
Yes, for offices and data centers, with certification and labeling.
What does the technical warranty cover?
Every project includes a technical warranty period. The exact scope is agreed in the proposal.
Which technologies do you use?
We choose based on the problem. For example, Laravel and Python for web and backend systems, and React Native for mobile apps.
Do you work with Odoo Community, Enterprise and Odoo.sh?
Yes, our work is compatible with all three. Ask us about the exact version you use.
Which receipt types can be issued?
Tax credit and consumer invoices, credit and debit notes, and own purchase receipts. We confirm the scope for your case.
Are backups included?
Yes. We define automated backup and business-continuity policies as part of the service.
Do you run systems and security audits?
Yes. We review your systems and information security and give you prioritized recommendations.
Does it work with foreign-currency invoices?
Yes, it converts amounts according to your Odoo configuration before building the report.
Does it issue electronic tax receipts?
Yes, with our e-CF module each sale can generate its electronic receipt.
Does it use the official WhatsApp Business API?
Yes, the integration connects to the WhatsApp Business API.
Can it be multilingual?
Yes. This very site is in Spanish and English, with content translatable from the panel.
Can the app work without internet?
Yes. It can run offline and sync orders on reconnect; it includes on-screen digital signature.
Can I reconcile my bank automatically?
Yes, we can automate bank reconciliation with matching rules on your ERP.
Can you work with my existing brand?
Yes. We start from your logo and palette to build a consistent design system.
Can I measure user satisfaction?
Yes, users can leave their feedback about the support they received.
Can you securely connect my sites?
Yes, through secure VPN links and a well-segmented corporate network.
Do you offer ongoing support plans?
Yes: user support, server monitoring, backups and feature evolution.
Can it connect to the systems I already use?
Yes. We build secure APIs and integrations with databases, banks, payment gateways and messaging such as WhatsApp Business.
Can you migrate my data or upgrade my version?
Yes. We handle data and version migrations and provide specialized technical support afterwards.
Does it work with the point of sale?
Yes. The module integrates with the Odoo POS to issue the electronic receipt on every sale.
Can you monitor my servers?
Yes, within support plans: server monitoring, backups and incident handling.
Do you offer a help desk?
Yes, we offer a help desk and user technical support. See the Help desk service.
Do I need Odoo?
Yes, the module runs on Odoo. If you do not use it yet, we can implement it together with the reports.
What equipment can be connected?
Barcode readers, scales and thermal printers, among other peripherals.
How is my data handled?
With encryption in transit and restricted access. Details are in our privacy policy.
Do you handle hosting and backups?
We can handle hosting, backups and maintenance as part of a support plan.
Does it connect to my ERP?
Yes, it integrates with Odoo and other systems through secure APIs.
Do you deliver documentation?
Yes, APIs are delivered documented so other teams can use them.
Do you run usability tests?
Yes, we review real use of the screens and adjust based on what we learn.
Can it connect to my website?
Yes. User feedback can be shown on the site after approval, as we do on this one.
Do you make site visits first?
Yes. We assess the site before quoting so the installation is sized properly.
Can you support a system you did not build?
We can assess it. First we review the system and tell you whether we can support it properly.
Let's talk about your company's technology needs.
Implementing Odoo, enabling e-CF invoicing, building custom software or renewing your infrastructure: our team is ready to advise you.